Complaints

Carers NSW is committed to providing our clients with the best and most appropriate services. Should you have a complaint please follow the procedure below.

The complaints procedure

If you wish to make a complaint about Carers NSW provision of service, please complete the complaints form.

If you need a translator or interpreting service to assist with completing this form, please contact the Translating and Interpreting Service (TIS) on 13 14 50.

The Carers NSW Complaints Policy is available for download below.

Complaints form

To make a complaint about Carers NSW provision of service, please complete the form below and click 'submit' to send your complaint to Carers NSW. Please note that all fields are optional.